Frequently Asked Questions
1. What services do you offer?
We offer a wide range of gardening and lawn care services, including:
Lawn mowing
Hedge trimming
Weed control
Fertilisation
Seasonal clean-up
Tree and shrub pruning
2. How do I book a service?
Booking a service is easy! Simply visit our "Book Now" page on our website, fill out the service request form, or give us a call at 1800403311. We'll confirm your booking and provide you with an estimated arrival time.
3. How much does it cost?
Our pricing varies based on the size of your property, the services requested, and the frequency of service. We offer free, no-obligation estimates, so please contact us for a personalised quote.
4. Do you offer one-time services or only subscriptions?
We offer both one-time services and recurring subscription packages. Whether you need a one-off lawn mowing or a regular garden maintenance schedule, we can accommodate your needs.
5. What should I do to prepare for your visit?
To ensure a smooth and efficient service, we recommend:
Clearing any toys, garden tools, or obstacles from the lawn.
Letting us know if there are any specific areas or plants you want to highlight or avoid.
If applicable, ensuring pets are kept inside during the service for safety.
6. Do you provide your own equipment?
Yes, we bring all the necessary equipment to complete the job. Our team uses high-quality, professional tools to ensure the best results.
7. Are you insured and licensed?
Yes, we are fully insured and licensed for all of the services we offer. This provides peace of mind that your property is in safe hands.
8. How often do I need lawn mowing services?
This depends on the season, weather, and grass type. Generally, lawns should be mowed every 1-2 weeks during the growing season (spring through autumn). During the winter months, mowing may be less frequent.
9. Can you help with lawn and garden care during the winter?
Yes, we offer seasonal services such as winterising your garden, mulching, pruning, and providing lawn care advice to help your garden thrive year-round.
10. Do you provide organic or eco-friendly options?
Yes, we offer organic and environmentally friendly lawn care options, including natural fertilizers, organic pest control, and eco-friendly weed management methods.
11. Can you help with lawn problems like brown spots or thinning grass?
Absolutely! We can assess your lawn for common problems like brown spots, weeds, or thinning grass. Based on our evaluation, we’ll provide the best treatment options to restore your lawn to health.
12. What happens if it rains on the day of my service?
If it’s light rain, we typically proceed with the scheduled service. However, if the weather is too wet or severe, we’ll reschedule your service at a time that works for you.
13. Can I cancel or reschedule my service?
Yes, you can cancel or reschedule your service by contacting us at least 24 hours before your scheduled visit. If you need to change your appointment, we’ll work with you to find a new time.
14. How do I maintain my garden and lawn in between visits?
We provide helpful maintenance tips for your lawn and garden.
15. Do you serve commercial properties or just residential?
We serve both residential and commercial properties. Whether you need regular lawn care for your home or more detailed work for your business, we’re here to help.
16. What areas do you service?
Currently we service the Onkaparinga Council are. however we are always expanding. If you're unsure whether we serve your area, contact us, and we’ll be happy to check!
17. What makes your service different from others?
Our team is dedicated to providing high-quality, reliable lawn care with a focus on customer satisfaction. We are known for our attention to detail, eco-friendly practices, and personalised approach to each client's needs.
18. How can I contact you if I have a question or concern?
You can contact us via our contact page, call us at 1800403311, or email us at shemowit@yahoo.com. We're always happy to help and answer any questions you have.